Customer Insights.
Improved CLTV & ROI.
Gain a deep understanding of your customers and drive repeat purchases with powerful behavioral analytics.
Level up your dynamic customer behavior patterns to build a sustainable business with:
- Gain valuable insights into your customer retention rates, helping you understand and improve long-term customer loyalty.
- Create detailed customer cohorts based on purchase cadence and order frequency to identify and target high-value segments.
- Efficiently retarget customer cohorts when they’re ready to buy, increasing the likelihood of repeat purchases and boosting your revenue.
Competitor-proof your business by building an intensely loyal customer base
Clearly understand your customer’s purchase behavior
- Superficial Data: Struggling with a lack of actionable insights into your existing customers' purchase behavior.
- Timing Uncertainty: Superficial data causing your campaigns to miss customers who are ready to repurchase.
- High Customer Churn: Failing to remarket to the right customers at the right time, resulting in high customer churn.
- Ineffective Campaigns: Experiencing underperforming customer engagement and wasted marketing dollars due to ineffective campaigns.
Behavioral customer analytics you can grow on
Gain a Granular View of Every Customer
Move beyond superficial cohorts and access detailed, actionable behavioral data for all customers, whether they’ve purchased once or multiple times. Easily build cohorts based on similar profiles to understand your customers better and tailor your strategies.
Drive Better Marketing Strategies with Smart Cohort Assignment
Adopt a granular approach to cohort building by considering factors like purchase frequency, order history, and initial engagement channels. This method sets the stage for more successful, long-term customer relationships and improved marketing outcomes.
Deploy Highly Relevant Retargeting Campaigns
Go beyond generic email blasts by micro-targeting cohorts with campaigns tailored to their purchase cadence and order history. This strategy allows for more effective re-engagement, better customer retention, and increased Customer Lifetime Value (CLV).
Leverage Powerful Reporting for In-Depth Customer Insights
Gain Insights with the Repeat Purchase Report
This unique daily report provides a snapshot table of customers grouped by purchase frequency and order history over selected periods for any channel(s). Each order history column displays Average Order Value (AOV) and Customer Lifetime Value (CLV), giving you a comprehensive view of customer behavior and value.
Optimize Outreach with the Subsequent Order Profile Report
Understand the frequency of subsequent purchases with this unique report. It offers guidance on the optimal frequency of client outreach, both before and after purchase peaks. This analysis helps build the purchase frequency bands used in the Repeat Purchase Report, ensuring your marketing efforts are well-timed and effective.
Track Performance with the Churn/Gain Report
Quickly assess customer churn and acquisition, broken down by initial and subsequent purchasers. Determine if you’re growing your active customer base or losing customers. Focus on meaningful metrics to ensure you’re building a sustainable and profitable customer base.
Enhance Targeting with Customer Journeys
While individual customer journeys can be overwhelming, our tools help you build targeted outreach lists. Use insights from the Repeat Purchase Report to capture like cohorts, and export this data to platforms like Klaviyo. Craft messaging and promotions tailored to the specific cohort you’re targeting, ensuring higher engagement and better results.





